Shipping Policy - Élevé Boutique

At Élevé Boutique, we are committed to providing a seamless shopping experience for our customers. This Shipping Policy outlines the terms and conditions regarding delivery of your orders.

1. Shipping Areas

We offer delivery services throughout South Africa. Currently, we do not offer international shipping.

2. Shipping Fees

Free Delivery: Orders over R1500 will qualify for free delivery.
Standard Delivery: Orders under R1500 will incur a delivery charge of R150.
Surcharge: Deliveries to Government Buildings, Mines, Smallholdings, and Farms will incur an additional R350 surcharge.

3. Order Processing and Shipping Time

Order Processing: All orders will be processed within 2 working days from the date of purchase.
Shipping Time: Once processed, shipping will take 3 working days. Please note that working days exclude weekends and public holidays.

In rare circumstances, such as unforeseen delays from our shipping partners or other situations beyond our control, delivery times may take longer. We will keep you informed of any delays that may affect your order.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery. If you have any questions about your order or need assistance with tracking, please do not hesitate to contact us.

5. Delivery Address

Please ensure that the delivery address provided is accurate. We are not responsible for delays or issues that arise due to incorrect or incomplete address details.