Privacy Policy
At Élevé Boutique, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our online store. By accessing our website and using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following information when you use our website:
-
Personal Information: This includes your name, email address, phone number, delivery address, and payment details. We collect this information when you make a purchase or create an account on our website.
-
Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and operating system. This information helps us improve our website’s performance and user experience.
-
Cookies: We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and enhance site functionality. You can adjust your browser settings to disable cookies, but this may impact your ability to use certain features on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To process and complete your orders.
-
To communicate with you about your orders, including order confirmations, shipping updates, and customer service inquiries.
-
To improve our website, products, and services by analyzing website usage data.
-
To send marketing communications, promotions, and updates that may be of interest to you, but only if you have opted in to receive such information.
3. How We Protect Your Information
We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the security of information transmitted to our website.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers who assist in processing orders, managing payments, and delivering products. These third parties are obligated to maintain the confidentiality of your information and use it only for the purposes for which it was shared.
5. Your Rights
You have the right to:
-
Access and correct the personal information we hold about you.
-
Request the deletion of your personal information, subject to any legal obligations we may have to retain it.
-
Opt out of receiving marketing communications by following the unsubscribe instructions in the email or contacting us directly.
6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we protect your personal information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Élevé Boutique
Phone: 082 540-6180
Email: hello@eleveboutique.co.za
Address: 14 Sarel Oosthuizen Street, Krugersdorp, South Africa
Last Updated: April 2025